Privacy Policy

Last updated: January 16, 2025

XeraTech Robotics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application Robotic Device Remote Controller.

Information We Collect

We collect the following types of information:

Account Information

• Email address - Used for account creation and authentication
• Username - Used to identify you within the app
• Password - Securely stored using Firebase Authentication

Profile Information

• Country and City - Used to provide localized services
• Club Name - Used for organizational purposes
• Serial Number - Used to identify your robotic device

Device and Usage Information

• Rover/Device Access - Information about which robotic devices you are authorized to control
• Connection Data - Technical data required to establish connections with robotic devices

How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Authenticate your identity and authorize access to robotic devices
• Provide remote control functionality for your authorized devices
• Maintain and improve our services
• Communicate with you about your account or our services
• Ensure the security and proper operation of robotic devices

Data Storage and Security

Your data is stored securely using Google Firebase services, which employs industry-standard security measures including:

• Encrypted data transmission (SSL/TLS)
• Secure cloud storage
• Authentication tokens for secure access
• Access controls to protect your device authorization data

Third-Party Services

We use the following third-party services:

• Firebase Authentication - For secure user authentication
• Firebase Firestore - For secure data storage

These services have their own privacy policies governing the use of your information.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights or the safety of users

Your Rights

You have the right to:

• Access - Request a copy of your personal data
• Correction - Request correction of inaccurate data
• Deletion - Request deletion of your account and data
• Withdraw consent - Withdraw consent for data processing

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account at any time by contacting us.

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.